Privacy Statement
Preservation of your privacy is important to The Bright Minds and we are committed to letting you know how we use your personal information and to making only responsible use of your data.
References to “we”, “us”, “you” or “our” in this privacy statement are references to The Bright Minds.
This statement relates to the various contact types associated with The Bright Minds, including parents, students, any volunteers and others.
1. What personal data we collect
The Bright Minds is an educational organisation and as a result, we collect details about your kid and parents when you register as a member. In addition, we also ask for some basic personal information from you as an individual, in the following situations:
- Upon registration
- During exam.
- Any feedback or other communications shared/information collected.
This information may include your and your child’s full name, gender, email address and phone number, address. We also may ask for some non-personal data (e.g. how you heard about The Bright Minds or the services you are interested in).
You are responsible for making sure you give us accurate and up to date information. If you provide information on behalf of another person, you will need to tell them how to find this privacy statement and make sure they agree to use their information for the purposes set out in it.
2. How we use your personal data
We use your personal information to manage your membership account on our customer relationship management system and/or to provide the services you have requested from us. We never share your information with third parties, unless it is necessary to deliver the service you have requested from us. Primary examples of this include, but are not limited, to:
Sharing data with our event venues for security and safety purposes, or to ensure our accessibility obligations are met.
- Sharing data with our external event staff or volunteers, including our trainers.
- Sharing your data with an expert referral partner if you have contacted our support line.
We never share your information with third parties for marketing purposes without asking for specific, unambiguous consent. On some occasions, we might ask you if we can share those details with the partner. This will be very clear on the event sign up form. If in any case, this consent is not received then your data will not be shared.
From time-to-time, we may use your feedback and attribute it to you (e.g. by quoting a name and organisation alongside the feedback). We take this information from the surveys you are asked to complete and we do so to talk about our services publicly or demonstrate the impact of the exams. We never share your information without asking for specific, unambiguous consent. This will be very clear on the relevant forms you complete. If in any case, this consent is not received then your data will not be shared.
3. Member communications
As a member of The Bright Minds , you will receive regular, relevant communications from us (e.g. upcoming exam, cancellations etc). Signing up as a member, includes automatic subscription to these communication channels. From time to time, we may also contact you to ask you to engage with various events and campaigns we run on behalf of The Bright Minds.
You have the right to withdraw your consent from receiving our communications at any time. For more information, see section 4 below. You can unsubscribe from communication channels without affecting your membership status with The Bright Minds.
4. Your rights to be informed
To update your data
If you wish to access or rectify personal data that has been collected (see section 1 for examples) or if you wish to receive any personal data we hold on you, please contact connect@thebrightminds.co.uk and we will respond to your request within one calendar month.
To delete your data
If you wish to have your data removed entirely from our records, please contact connect@thebrightminds.co.uk and we will respond to your request within one calendar month.
Please note that for legal reasons we are required to keep financial/transactional records for a minimum period of six years from the end of the financial year in which the transaction was made.
To move your data
If you wish to have your data transferred from The Bright Minds to another organisation, please contact connect@thebrightminds.co.uk and we will respond to your request within one calendar month.
To withdraw your consent
If you wish to withdraw your consent from receiving our email communications, this can be done by contacting us on connect@thebrightminds.co.uk .
Please note that this does not apply to emails sent by The Bright Minds events or services team which relate directly to the service you have requested or purchased or attended, these emails may not have an unsubscribe function. However, you can reply to these emails at any time with any concern or questions about your personal data.
To object to, or restrict data processing
If you object to the processing of your personal data, or wish to restrict the way in which it is processed by us, please contact connect@thebrightminds.co.uk and we will respond as soon as possible. Please note that this may affect our ability to deliver our services to you.
5. How long we retain your data
We retain your personal data for as long as is considered necessary for the purpose for which it was collected (including as required by applicable law or regulation, typically 6 years). In addition, personal data may be securely archived with restricted access (and other appropriate safeguards) where there is a need to continue to retain it.
We will ask you on a regular basis to update your membership details with The Bright Minds.
Financial records, including those of donations, will be retained for a minimum period of six years from the end of the financial year in which the donation was made in order to comply with statutory obligations.
6. Questions or complaints
If you have questions or a complaint about the way your personal data has been processed by The Bright Minds , please email connect@thebrightminds.co.uk and we will look into this for you as a matter of priority
7. Changes to our privacy statement
Updates to this privacy statement will appear on this website. This privacy statement was last updated on 12/10/2024.